Tuesday, September 28, 2004
More customers - including happy ones
Got home from breaking a tractor (its currently stuck in reverse and will have to be split in two to be fixed) to see that we'd got an email with two more orders from our website www.berkswelldirect.com - it seems that our wee business is a goer.
Our first customer was delighted with her dress and even emailed us to tell us, we might even get a picture. I think the fact that we kept her informed about what was happening, the dress being ordered, a projected despatch time, an actual dispatch time, being in customs, and a telephone call before delivering the dress, helped to lessen the customers nerves about not being let down again.
Our first customer was delighted with her dress and even emailed us to tell us, we might even get a picture. I think the fact that we kept her informed about what was happening, the dress being ordered, a projected despatch time, an actual dispatch time, being in customs, and a telephone call before delivering the dress, helped to lessen the customers nerves about not being let down again.
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Al & Anna,
Well done on the orders, lets hope they keep on coming.
Yorkshire is wet, dark and miserable at the moment.
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Well done on the orders, lets hope they keep on coming.
Yorkshire is wet, dark and miserable at the moment.
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